TERMS & CONDITIONS

Last Updated: October 10, 2026

Welcome to MIBANG POWER!

This website is operated by Dongguan Mibang New Energy Kft., doing business as MIBANG POWER.

Throughout this website, the terms “we,” “us,” and “our” refer to MIBANG POWER.

We provide this website, including all information, products, tools, and services available through it, subject to your acceptance of these Terms & Conditions.

By accessing our website, creating an account, or placing an order, you agree to the applicable terms, conditions, and policies described below.

Please read these Terms & Conditions carefully before using our website or purchasing our products.

Nothing in these Terms & Conditions limits any mandatory consumer rights under applicable law.

SECTION 1 – ONLINE STORE TERMS

By using our website, you agree that:

You will use our website and products only for lawful purposes.
You will not violate applicable local, national, or international laws.
You will not transmit viruses, malware, or other harmful computer code.
You will provide accurate information when registering an account or placing an order.
You will not attempt to interfere with the security or normal operation of our website.

You must be at least 18 years old, or the age of legal majority in your jurisdiction, to place orders independently.

We reserve the right to restrict access or cancel transactions involving unlawful activities or serious violations of these Terms, subject to applicable law.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse or restrict services where reasonably necessary for legal compliance, security, fraud prevention, or other legitimate business reasons.

Our products are available to eligible consumers, businesses, distributors, and wholesale customers worldwide.

All purchases are subject to product availability, payment verification, and shipping eligibility.

You may not reproduce, distribute, commercially exploit, or resell protected website content without our prior written permission.

Section headings are provided for convenience and do not affect the interpretation of these Terms.

SECTION 3 – ACCURACY AND COMPLETENESS OF INFORMATION

We make reasonable efforts to ensure that product descriptions, specifications, prices, photographs, and other information displayed on our website are accurate and up to date.

However, occasional errors, omissions, or inaccuracies may occur.

Product images are provided for illustration and may differ slightly from actual products in appearance, packaging, or color.

Customers should carefully review technical specifications before purchasing, including voltage, capacity, dimensions, battery chemistry, charging requirements, and intended applications.

We reserve the right to correct inaccurate information, subject to applicable laws and customers’ contractual rights.

SECTION 4 – PRODUCTS AND SERVICES

MIBANG POWER specializes in lithium battery products and energy storage solutions, including:

Lithium-ion cylindrical battery cells
18650, 21700, 32700, and other battery cell formats
LiFePO4 battery cells and battery packs
Solar energy storage batteries
Residential and commercial energy storage solutions
Electric mobility battery packs
Rechargeable battery systems
Battery accessories and related equipment

Products may be offered for direct online purchase or through individual quotations.

Certain products may have limited availability or require customized manufacturing arrangements.

We may limit quantities or restrict sales to destinations where importation, transportation, or use of certain battery products is prohibited or otherwise restricted.

We reserve the right to discontinue products or update product specifications, provided that existing confirmed orders and mandatory customer rights are respected.

SECTION 5 – LITHIUM BATTERY SAFETY AND PRODUCT COMPATIBILITY

Lithium batteries are energy storage products that require appropriate handling, charging, installation, and maintenance.

Customers must follow the product instructions and safety specifications provided with their purchases.

Before purchasing or installing a battery, customers should verify compatibility with their equipment, including:

Operating voltage and battery chemistry
Charging voltage and current
Maximum continuous discharge current
Battery Management System (BMS) requirements
Electrical connections and terminal configuration
Installation dimensions
Operating and storage temperatures

Improper installation, overcharging, short circuits, unauthorized modifications, and the use of incompatible charging equipment may cause product damage or create safety hazards.

Battery assembly, soldering, welding, and system integration should be performed by appropriately qualified personnel using suitable equipment and safety procedures.

Customers must not use visibly damaged, swollen, leaking, or otherwise unsafe batteries.

We are not responsible for damage directly caused by proven misuse, unauthorized modifications, or operation outside published specifications, except where applicable law provides otherwise.

SECTION 6 – PRODUCT PRICES AND AVAILABILITY

Product prices displayed on our website are subject to change.

Prices applicable to an order will be those confirmed during checkout or through an accepted written quotation.

We may update prices due to market conditions, product costs, transportation costs, currency fluctuations, or other business factors.

Unless otherwise stated, listed product prices may exclude shipping charges, import duties, local taxes, and customs-related expenses.

Price changes will not affect orders already accepted and paid for, except where otherwise agreed or legally permitted.

SECTION 7 – ORDERS, BILLING AND PAYMENT

Customers agree to provide current, complete, and accurate billing, contact, and shipping information.

We may accept payment methods including:

PayPal
Visa and Mastercard
Other supported credit or debit cards
Apple Pay or Google Pay, where available
Other payment options displayed at checkout

Available payment methods depend on the customer’s location and the payment services supported by our website.

We reserve the right to review, limit, reject, or cancel orders for legitimate reasons, including:

Payment authorization failure
Suspected fraudulent transactions
Incorrect or incomplete order information
Product unavailability
Shipping or import restrictions
Obvious pricing or product listing errors

If an order is canceled after payment has been received, any refund due will be processed in accordance with applicable law and our relevant store policies.

SECTION 8 – INTERNATIONAL SHIPPING AND DELIVERY

All products are primarily shipped from Mainland China.

We arrange international delivery to eligible destinations through available transportation methods, including:

Légi szállítás
Tengeri szállítás
Közúti és egyéb szárazföldi közlekedés
International courier services
Specialized lithium battery logistics providers

Shipping methods depend on product type, battery capacity, shipment weight, destination, carrier availability, and applicable regulations.

Lithium batteries may be classified as dangerous goods for transportation purposes.

Shipments must comply with relevant packaging, labeling, documentation, and transportation requirements.

These may include applicable IATA/ICAO air transportation requirements, the International Maritime Dangerous Goods (IMDG) Code for sea freight, and relevant national or international road transportation rules.

Certain batteries may be ineligible for specific shipping methods or destinations.

We reserve the right to select compliant transportation arrangements or contact customers to discuss alternatives if a selected shipping method is unavailable.

Estimated delivery times are provided in our Shipping Policy or during checkout.

Delivery estimates are not guaranteed arrival dates.

If we cannot ship within an applicable promised timeframe, we will provide the notices, cancellation options, and refunds required by law.

For further information, please review our Szállítási feltételek.

SECTION 9 – CUSTOMS DUTIES, IMPORT TAXES AND LOCAL REGULATIONS

International shipments may be subject to customs inspections, import duties, VAT/GST, or other destination-country charges.

Unless explicitly stated otherwise during checkout or in an accepted written quotation, customers are responsible for applicable import duties, taxes, customs fees, and local clearance charges.

Customers should ensure that purchased products comply with applicable import regulations and any local restrictions on battery products.

We will provide commercially reasonable shipping documentation and assistance where appropriate.

We are not responsible for customs delays or charges outside our contractual obligations, except where applicable law requires otherwise.

SECTION 10 – RETURNS, REFUNDS AND WARRANTY

We provide a voluntary 30-day return policy for eligible products purchased directly from our official website.

Return eligibility begins from the date of delivery and is subject to our published Return & Refund Policy.

Certain products, including customized battery packs, OEM/ODM products, private-label products, and battery cells that have been permanently altered through welding, soldering, or assembly, may be excluded from voluntary change-of-mind returns.

Eligible products may be covered by a limited commercial warranty according to their product category and the applicable warranty terms.

Our standard voluntary commercial warranty is generally 12 months for eligible products, excluding individual battery cells, cell raw materials, and cell accessories unless otherwise specified or agreed.

Any warranty exclusions do not remove mandatory rights relating to defective or non-conforming goods.

Because lithium batteries are regulated for transportation, customers must contact us before arranging a return shipment.

Do not return lithium batteries without receiving appropriate return instructions.

For complete details, please review our Return & Refund Policy and applicable product warranty information.

SECTION 11 – OPTIONAL THIRD-PARTY TOOLS

Our website may provide access to third-party services, tools, and applications.

These may include payment systems, website chat services, customer support tools, shipment tracking, and other integrations.

Third-party services may be subject to their own terms and privacy policies.

We do not control independently operated third-party services and are not responsible for their independent acts or omissions beyond our applicable legal obligations.

Customers should review relevant third-party terms before using those services.

SECTION 12 – SMS AND ELECTRONIC COMMUNICATIONS

We may communicate with customers through email, website chat, WhatsApp, or other communication channels selected or used by the customer.

Transactional communications may include order confirmations, shipping updates, payment notifications, and customer support messages.

Where promotional SMS or other direct marketing programs are offered, we will obtain any consent required by applicable law.

Consent to marketing communications is not a condition of purchase.

Customers may withdraw applicable marketing consent or opt out through the instructions provided in the relevant communication.

Standard telecommunications or data charges may apply depending on the customer’s service provider.

Our handling of personal information is described in our Privacy Policy.

SECTION 13 – THIRD-PARTY LINKS

Our website may contain links to third-party websites, payment providers, social media platforms, or logistics services.

These websites are operated independently and may have their own terms and privacy practices.

We do not guarantee the accuracy, security, or content of third-party websites.

Customers use external websites at their own discretion.

Nothing in this section excludes responsibilities imposed on us by applicable law.

SECTION 14 – USER COMMENTS, REVIEWS AND FEEDBACK

Customers may submit product reviews, suggestions, comments, or other feedback through our website or communication channels.

By submitting publicly displayed content, customers confirm that they have the right to provide such content and that it does not infringe the rights of others.

We may moderate or remove content that is unlawful, fraudulent, misleading, abusive, or otherwise violates these Terms.

Customers must not submit malicious code, false information, or content that infringes another person’s intellectual property or privacy rights.

Where customers voluntarily submit product feedback or public reviews, we may display that content for legitimate website and customer service purposes, subject to applicable privacy laws and any required permissions.

SECTION 15 – PERSONAL INFORMATION

Your submission of personal information through our website is governed by our Privacy Policy.

We may collect information reasonably necessary to process orders, arrange payments, communicate with customers, and facilitate international shipping.

Personal information may be shared with relevant payment processors, freight forwarders, customs brokers, delivery providers, or other authorized service providers where necessary and lawful.

Please review our Adatvédelmi irányelvek for information about data processing and privacy rights.

SECTION 16 – ERRORS, INACCURACIES AND OMISSIONS

Occasionally, our website may contain typographical errors, inaccurate product specifications, incorrect pricing, or outdated shipping information.

We reserve the right to correct such errors and update website information.

If an error materially affects a pending order, we may contact the customer to confirm corrected information or offer cancellation and an appropriate refund.

We will not substitute materially different products without the customer’s agreement.

Corrections will be handled in accordance with applicable consumer protection laws.

SECTION 17 – PROHIBITED USES

Customers and website visitors must not:

Use our website for unlawful activities
Violate applicable intellectual property laws
Submit fraudulent or misleading information
Attempt unauthorized access to website systems
Distribute malware, viruses, or harmful code
Engage in phishing, spam, or fraudulent transactions
Collect other users’ personal information unlawfully
Interfere with website security or functionality
Use our products for illegal applications
Circumvent applicable export, import, or shipping restrictions

We reserve the right to restrict access or take appropriate action against unlawful or seriously abusive activities.

SECTION 18 – DISCLAIMER OF WARRANTIES

We aim to provide accurate website information and reliable products.

However, website availability and uninterrupted operation cannot be guaranteed at all times.

Website content is provided for general product information and should not replace applicable technical documentation, installation instructions, or professional advice.

Product warranties are governed by the applicable product warranty statements and mandatory consumer protection laws.

To the extent permitted by law, we disclaim additional warranties regarding the uninterrupted availability or error-free operation of the website.

Nothing in this section excludes legally required product quality guarantees or other rights that cannot be waived.

SECTION 19 – LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, MIBANG POWER is not liable for indirect or consequential commercial losses resulting from circumstances outside our legal or contractual responsibilities.

Examples may include certain losses caused by:

Unauthorized battery modifications
Improper installation or incompatible equipment
Operation outside published product specifications
Customer violations of applicable laws
Events beyond our reasonable control

Nothing in these Terms excludes or restricts liability for fraud, death or personal injury caused by negligence, defective products, or any other liability that cannot legally be excluded.

Mandatory consumer rights and remedies remain unaffected.

SECTION 20 – INDEMNIFICATION

Business customers agree, to the extent permitted by applicable law, to indemnify MIBANG POWER against reasonable third-party claims arising directly from their unlawful conduct, infringement of third-party rights, or material breach of these Terms.

This obligation does not apply to losses caused by our own negligence, misconduct, or breach of applicable legal duties.

Nothing in this section imposes an indemnity obligation on consumers where doing so would violate mandatory consumer protection laws.

SECTION 21 – SEVERABILITY

If any provision of these Terms & Conditions is determined to be invalid, unlawful, or unenforceable, that provision shall be limited or severed to the extent necessary.

The remaining provisions will continue in effect to the extent legally permissible.

SECTION 22 – TERMINATION

These Terms remain applicable for as long as you use our website or maintain an account, and to transactions entered into under them.

You may stop using our website at any time.

We may suspend or terminate access to website services where reasonably necessary due to a material breach, fraud, or unlawful activity.

Termination does not affect rights or obligations that arose before termination, including payment obligations, warranty rights, or applicable legal remedies.

SECTION 23 – ENTIRE AGREEMENT

These Terms & Conditions, together with applicable policies, confirmed order information, and any separately agreed written terms, constitute the agreement governing your use of our website and related purchases.

For wholesale orders, OEM/ODM projects, or individually negotiated transactions, the specific terms of an accepted quotation, pro forma invoice, or written agreement may take precedence over these general terms where expressly agreed and legally permitted.

Failure to enforce a provision does not constitute a waiver of that provision.

SECTION 24 – GOVERNING LAW AND DISPUTE RESOLUTION

Except where mandatory consumer protection laws require otherwise, these Terms & Conditions are governed by the applicable laws of the People’s Republic of China.

If a disagreement arises, customers are encouraged to contact us first so that we can attempt to resolve the matter through good-faith communication.

Nothing in these Terms prevents consumers from exercising mandatory rights or accessing courts and dispute resolution procedures available under applicable law.

Separate dispute resolution arrangements may apply to business-to-business transactions where expressly agreed in writing.

SECTION 25 – CHANGES TO TERMS & CONDITIONS

We may update these Terms & Conditions to reflect changes in our operations, product offerings, website features, or applicable legal requirements.

Updated terms will be published on this page with a revised effective date.

Customers are encouraged to review this page periodically.

Changes will not retroactively alter confirmed purchase agreements or remove existing statutory rights without a valid legal basis.

SECTION 26 – INTERNATIONAL TRANSACTIONS AND BANK FEES

Purchases from MIBANG POWER may be processed as international transactions.

Depending on your bank, card issuer, payment provider, or account currency, additional charges may apply, including:

Foreign transaction fees
Currency conversion fees
Cross-border payment charges
Other bank processing fees

These charges are generally determined by the customer’s bank, card issuer, or payment provider and may not be included in the amount displayed at checkout.

MIBANG POWER does not control fees independently imposed by customers’ financial institutions.

If you believe that a payment charge was incorrectly collected by us, please contact our customer support team for assistance.

Refunds of third-party bank charges are subject to applicable law and any expressly agreed arrangements.