Shipping Policy

Last Updated: October 8, 2026

Thank you for shopping with us!

At MIBANG POWER, operated by Dongguan Mibang New Energy Co., Ltd., we are committed to providing reliable and efficient international shipping services.

Please review our Shipping Policy to understand how we process, ship, and deliver your orders.

1. Shipping Origins and Destinations

All orders are shipped directly from Mainland China to international destinations.

We offer worldwide shipping to eligible destinations through the following transportation methods:

Air Freight – Faster delivery for eligible battery products and shipments.
Sea Freight – Cost-effective transportation for larger or heavier battery orders.
Land Transportation – Available for selected countries and regions with suitable transportation routes.

Shipping availability depends on your destination, product specifications, battery classification, and applicable transportation regulations.

Remote Areas and Restricted Destinations

We currently do not ship to certain remote areas or destinations where delivery services are unavailable or restricted.

Shipping availability is determined based on your delivery address during checkout.

If no shipping method is available for your address, we are currently unable to offer delivery to that destination through our online checkout.

For special shipping requests, please contact us at sales@mibangvolt.com.

2. Shipping Fees

Shipping costs are automatically calculated at checkout based on:

Destination country and delivery address
Total shipment weight
Product type and battery specifications
Available shipping methods
Applicable transportation and handling requirements

The shipping fee will be displayed before you complete your purchase.

For bulk orders, oversized batteries, or customized battery packs, shipping charges may require a separate quotation.

If any additional shipping charges become necessary before dispatch, we will contact you for approval before proceeding.

3. Order Processing Time

Standard Processing Time: 1–2 Business Days

After payment confirmation, orders are normally processed within 1–2 business days.

Processing includes order verification, inventory confirmation, packaging, and required shipping preparations.

Certain lithium battery shipments may require additional documentation or transportation arrangements.

4. Order Cut-Off Time

Our daily order cut-off time is:

5:00 PM Pacific Time (PT)

Orders placed before 5:00 PM PT: Eligible in-stock orders may be dispatched on the same day, subject to payment confirmation, shipment readiness, and carrier availability.
Orders placed after 5:00 PM PT: Processing will begin on the next business day.
Friday Orders: Orders placed on Friday are scheduled to begin shipping from Sunday (Pacific Time), subject to operational and carrier schedules.

Please note that same-day dispatch is not guaranteed. Standard processing typically takes 1–2 business days.

Public holidays, inventory availability, and special shipping requirements may affect processing schedules.

5. Estimated Delivery Times

Delivery times vary depending on the selected transportation method and destination.

Shipping Method	Estimated Delivery Time
Air Freight	10–15 Business Days
Sea Freight	35–45 Business Days
Land Transportation	25–35 Business Days

Overall Estimated Delivery Time: 10–45 Business Days

Delivery estimates begin after your order has been processed and dispatched.

The available shipping method and estimated delivery timeframe will be indicated during checkout where supported.

Actual delivery times may vary due to customs clearance, transportation schedules, local delivery conditions, and other factors beyond our reasonable control.

All delivery times are estimates and are not guaranteed arrival dates.

6. Lithium Battery Shipping Regulations

Our products include lithium-ion batteries, LiFePO4 batteries, battery cells, battery packs, and related accessories.

Lithium batteries may be classified as regulated dangerous goods for transportation purposes.

To ensure safe and compliant shipping, transportation arrangements are subject to applicable international and local requirements.

Depending on the shipment, these may include regulations relating to:

Battery classification and transportation eligibility
Packaging and labeling
Safety documentation
Dangerous goods handling
Air, sea, and land transportation restrictions
Customs and import/export requirements

Important Shipping Notice

Not all lithium batteries are eligible for every shipping method.

Some products, including large-capacity batteries and certain standalone lithium battery shipments, may be restricted from air transportation or require specialized shipping arrangements.

We reserve the right to select an appropriate shipping method based on applicable regulations and carrier acceptance requirements.

If your selected shipping method is unavailable, we will contact you to discuss an alternative shipping option or an applicable refund.

7. Shipping Carriers and Logistics Partners

We work with established logistics providers and international freight forwarding companies to arrange deliveries.

Depending on the destination, product type, and shipping eligibility, our logistics partners may include:

FedEx
UPS
Amazon Logistics, where applicable
International air freight providers
International ocean freight companies
Specialized lithium battery freight forwarders
Local delivery and land transportation partners

The final transportation provider will be selected based on shipment requirements, service availability, and applicable shipping regulations.

We cannot guarantee the availability of a specific carrier for every lithium battery shipment.

For special shipping arrangements, please contact sales@mibangvolt.com before placing your order.

8. Customs Clearance, Import Duties and Taxes

International shipments may be subject to customs inspections, import duties, VAT/GST, taxes, and other destination-country charges.

Unless explicitly stated at checkout or in a written quotation that these charges are prepaid or included, import duties, customs taxes, and related fees are the responsibility of the recipient.

Customers are responsible for ensuring that the ordered products are permitted for import into their destination country.

Where required, recipients may need to provide additional information or documentation to facilitate customs clearance.

Customs processing times vary by country and may affect delivery estimates.

We will provide reasonable assistance with shipping documentation where applicable.

9. Order Tracking

Once your order has been dispatched and tracking information becomes available, we will provide the relevant shipment details.

Depending on your shipping method, tracking information may include:

Tracking number
Carrier or freight forwarder details
Available shipment status updates
Estimated delivery information

For certain sea freight or consolidated shipping services, tracking updates may be less frequent than standard courier shipments.

Tracking information may take time to become active after dispatch.

If you require assistance tracking your shipment, please contact us.

10. Shipping Delays

While we make reasonable efforts to process and dispatch orders promptly, international shipments may experience delays due to circumstances beyond our reasonable control.

These may include:

Severe weather or natural disasters
Customs inspections or clearance delays
Flight or vessel schedule changes
Port congestion
Transportation interruptions or strikes
Public holidays
Government restrictions
Unexpected logistics disruptions

If we become aware of a significant delay affecting your order, we will make reasonable efforts to notify you and provide available updates.

We are not responsible for delays caused solely by events beyond our reasonable control, to the extent permitted by applicable law.

This does not affect any mandatory consumer rights or remedies available under applicable laws.

11. Incorrect Shipping Addresses

Customers are responsible for providing accurate and complete delivery information at checkout.

Please carefully verify:

Recipient name
Street address
City and postal code
Country or region
Contact telephone number

If you notice an error in your shipping details, please contact us as soon as possible.

We will attempt to update your delivery information before dispatch.

Once an order has been shipped, address changes may not be possible and may result in additional carrier charges.

12. Lost or Damaged Shipments

If your order arrives damaged, or if you believe your shipment has been lost, please contact us promptly at:

sales@mibangvolt.com

For damaged shipments, please retain the original packaging and provide relevant photographs where possible.

We will review the issue and coordinate with the logistics provider where necessary.

Any replacement, refund, or other resolution will be handled in accordance with applicable consumer laws and our relevant store policies.

13. Bulk Orders and Customized Shipping

For wholesale purchases, high-capacity energy storage batteries, customized battery packs, or large-volume orders, we may offer customized international freight solutions.

Available options may include: